When it comes to keeping schools safe and prepared, both crisis management and critical incident management play essential roles. While the two terms are often used interchangeably, they refer to distinct but connected processes that help schools respond effectively to unexpected events. Understanding the difference between them ensures your team can act swiftly, appropriately and with confidence when it matters most. Scope: The bigger picture vs. the immediate event Crisis m

When a crisis hits, schools need to be prepared. From safeguarding students and staff to communicating effectively and keeping operations running, critical incidents can quickly overwhelm even the most experienced leadership teams if there isn’t a clear plan in place.

Behind every well-run school estate is a team that knows how to balance safety, efficiency, and sustainability. But success in this area takes more than ticking compliance boxes—it requires fresh thinking, forward planning, and the right support to make estates work harder for the future.